JOBS

Membership Manager

Position Title: Part-Time Membership Manager
Reports to: Director, Funder Hui
Location: Remote (Hawai‘i-based preferred)
Hours: 15–20 hours/week
Compensation: $30–$45/hour, commensurate with experience
Start Date: Flexible, ideally Summer 2025

About Funder Hui

Funder Hui is Hawai‘i’s philanthropy-serving organization, advancing equity and justice through collaborative learning, strategic alignment, and responsive grantmaking. We serve as a hub for funders, donor collaboratives, and philanthropic intermediaries seeking to deepen their impact in Hawaiʻi.

Position Summary

Funder Hui seeks a highly organized and tech-savvy Membership Manager to lead the development and management of our membership database and CRM infrastructure. This part-time role is essential to strengthening member engagement, streamlining communications, and supporting our growing statewide network of philanthropic partners.

Key Responsibilities

MonkeyPod CRM Development & Data Management (60%)

  • Oversee the setup, customization, and ongoing management of Funder Hui’s MonkeyPod CRM system.

  • Input, clean, and organize member data including contact details, organizational affiliations, event participation, and giving history.

  • Create and maintain systems within MonkeyPod for tracking engagement and touchpoints with members and prospective members.

  • Develop and generate regular CRM reports and dashboards to inform organizational strategy and operations.

  • Ensure smooth integration of MonkeyPod with communication and marketing tools (e.g., email campaigns, event platforms).

Membership Engagement & Support (25%)

  • Serve as the primary point of contact for membership inquiries and support.

  • Maintain and update membership onboarding workflows within MonkeyPod.

  • Coordinate communications with members, including renewal reminders, event invitations, mailing list subscriptions, and updates on network activity.

  • Assist in the coordination of member feedback efforts such as surveys and annual interviews.

  • Provide administrative support for member-only calls through notetaking, follow-up coordination, and communication with the Director.

  • Coordinate and track grants management processes, including application submissions, interim and final reports, donor communications, and status updates.

  • Support newsletter creation and distribution to promote events and share updates.

Collaboration & Administration (15%)

  • Work closely with the Director and Programs team to ensure the CRM aligns with organizational goals.

  • Support administrative tasks related to member engagement, including event registration and attendance tracking.

  • Maintain documentation for membership systems, processes, and protocols.

  • Track and maintain internal progress reports capturing metrics across all Funder Hui offerings, member engagement, and key program statistics.

  • Lead the planning and execution of Funder Hui’s annual report, including gathering quotes from members, tracking organizational milestones, and supporting design and content development.

  • Provide event support, including promotion in newsletters and internal communications, calendar invites, post-event feedback forms, recap emails, and adding attendees to internal mailing lists.

Qualifications

  • Minimum 2 years experience managing a CRM system, ideally in a nonprofit or membership-based setting.

  • Experience with MonkeyPod CRM or ability to learn and master it quickly.

  • Strong attention to detail, data integrity, and information management.

  • Excellent written and verbal communication skills.

  • Ability to work independently, manage multiple priorities, and meet deadlines.

  • Alignment with Funder Hui’s values of trust-based philanthropy, equity, and community accountability.

Preferred

  • Familiarity with the philanthropic or nonprofit ecosystem in Hawai‘i.

  • Experience building automations, workflows, or reports within MonkeyPod.

  • Comfort working in a small, remote team environment.